Overview

This policy outlines our packaging, shipping, and delivery processes for physical orders.

Order Processing

Orders are processed after payment confirmation. Preparation times may extend during peak periods or holidays.

Shipping Options

We collaborate with trusted carriers and postal services offering dependable shipping and tracking options.

Expected Delivery

Domestic deliveries generally take 5-14 business days. International shipments may require 10-21 days due to customs or carrier conditions.

Shipping Limitations

Some regions may have product restrictions. Customers must provide accurate shipping details.

Handling Lost or Damaged Items

Report missing or damaged items promptly. We'll coordinate with carriers to resolve issues, offering replacements or refunds as needed.

Customs Duties

International buyers may be responsible for customs duties, taxes, or processing fees.

Delivery Confirmation

Once carriers confirm delivery, responsibility shifts to the recipient.

Policy Changes

Shipping terms may be updated when necessary. The latest terms will always be accessible here.